![]() For existing customers, select Absa customer and use Online Banking.On the Personal Loan page, click on the Apply now button.Please note should we find the files you uploaded to be unsatisfactory, we will ask you to upload quality versions of the files.įor any FICA-related queries, call the FICA Helpline on 0861 00 11 51 or email us at business customers with FICA-related queries need to contact their banker for assistance or call us on 0861 00 11 55. If your file does not adhere to the above rules, it will not be selected and uploaded.Īfter you have uploaded the documents it can take up to 48 hours before your FICA status will be updated on our system. The maximum file size you can upload is 2MB. Note: The following file types can be uploaded: GIF, JPEG, PDF, PNG, TIFF. ![]() You have successfully uploaded your FICA documents.Select What type of document is this from the drop-down list, then click Upload.Under the Proof of Identification option, click Choose a file.Select What type of document is this from the dropdown list, then click Upload.Select the document you want to upload, then click Open.Under the Proof of Address option, click Choose a file Read the instructions and click Upload documents.Click Full service on the top right of the screen.On the Absa website home page click on Log in on the top right of the screen.If you have deleted your verification device or have a new device which is not yet linked, you will need to link your device first using Facial Biometrics before you can reset your PIN and Password. Note: Please ensure that you are using the latest version of the Absa Banking App and that your cellphone number is updated with Absa. Your Absa Online Banking password is successfully changed. ![]() Enter your new password, re-enter it and tap Confirm.If you need to change your Password, tap on Change my password?.Your Absa Online Banking PIN is successfully changed. ![]()
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